Positives; Good communication on a custom design table. Delivery time reasonable. Product well packed, no damage. Average price range for custom design. Good construction.Negatives; Wood sample needs to be more indicative of the final project. Big difference in color of sap and heart wood. The varnish finish shows very minor dings in the wood that should have been sanded better or not installed with the rest of the boards. Less than 6 places.